Legal disclaimer
This document is a working template and must be reviewed by qualified UAE legal counsel before publication.
0. Status of this document
CornerMex does not currently operate an open third-party seller marketplace. This Seller Agreement is a Phase 2 draft for future marketplace expansion and does not apply to current first-party e-commerce purchases unless CornerMex activates seller onboarding.
For the current MVP, CornerMex is the seller of record for products sold directly through the CornerMex website.
1. Onboarding and identity
Sellers must complete onboarding, including identity verification and provision of a valid UAE trade license or equivalent authorisation for the products they intend to sell. CornerMex may request additional documentation at any time.
2. Product legality and compliance
Sellers warrant that their products are lawful to sell in the UAE, comply with applicable food safety, import, labelling and packaging requirements, and that all necessary permits and approvals are in place.
3. Accurate listings
Listings must be accurate, complete and not misleading, including ingredients, allergens, country of origin, weight, expiry and storage conditions where applicable.
4. Pricing, taxes and invoices
Sellers set prices in AED inclusive of any applicable VAT. Sellers are responsible for issuing tax invoices in line with UAE tax rules and for their own tax reporting.
5. Delivery and logistics
Sellers must dispatch within the SLAs published in the seller dashboard and use the logistics options enabled by CornerMex unless otherwise agreed in writing.
6. Returns, warranties and recalls
Sellers honour the Returns & Refunds Policy and statutory warranties under UAE law. Sellers must comply with applicable product safety, labeling, storage, handling, recall and food/import rules, notify CornerMex immediately of any product safety issue or recall, and cooperate with corrective actions.
7. Intellectual property warranties
Sellers warrant that they own or are licensed to use all content they upload and that their products do not infringe third-party rights.
8. Data protection
Sellers process buyer personal data received through CornerMex only to fulfil orders and provide after-sales support, in line with the Privacy Policy and applicable UAE law.
9. Prohibited products and conduct
Sellers must not list prohibited or restricted products and must comply with the Acceptable Use Policy at all times.
10. Commission and fees
Commission and fees are described in the seller dashboard and may be updated with reasonable notice. Current rate: [INSERT COMMISSION %].
11. Suspension and removal
CornerMex may suspend or remove listings, payouts or seller accounts that breach this Agreement, our policies or applicable law, with notice where reasonably possible.
12. Indemnity
Sellers indemnify CornerMex against third-party claims arising from their products, listings, content or breach of this Agreement, subject to UAE law.
13. Governing law and disputes
This Agreement is governed by UAE law. Disputes are subject to the competent UAE courts.
Contact
For any question about this document, please reach out using the channels below. CornerMex is a trading brand operated by RodMor TradeCo LLC, licensed by Sharjah Media City, UAE.
Complaints: we provide accessible channels to submit and follow up on complaints. Target initial response timeframe: [INSERT RESPONSE TIMEFRAME]. Escalation path after internal review: [INSERT UAE ESCALATION PROCESS AFTER LEGAL REVIEW].
- Legal contact: legal@cornermex.ae
- Privacy contact: privacy@cornermex.ae
- Support contact: support@cornermex.ae
- Complaints contact: complaints@cornermex.ae
- Company legal name: RodMor TradeCo LLC
- Trade license number: 2647014.01
- Licensing authority: Sharjah Media City
- Registered address: Sharjah Media City, Sharjah, UAE
- Website: https://cornermex.ae
- UAE contact number: [INSERT UAE PHONE NUMBER]
- Contact form: [INSERT CONTACT FORM URL]
- VAT registration: [INSERT VAT REGISTRATION STATUS IF APPLICABLE]
- TDRA / e-commerce approval: [INSERT IF APPLICABLE]
- Food registration (MOCCAE / Dubai Municipality): [INSERT IF APPLICABLE]
- Arabic legal version: pending translation and UAE counsel review