Policies, transparency and your rights
Everything that governs your purchases from CornerMex in the UAE — including how our CornerOps AI features work and how we protect your data. These documents are working templates pending review by qualified UAE legal counsel.
CornerMex currently operates as a first-party e-commerce retailer. CornerMex may introduce third-party marketplace features in a future phase, subject to separate seller terms, onboarding, compliance checks, and legal review.
Seller of record: CornerMex · Marketplace status: Planned / Phase 2 / Not active for MVP
Terms & Conditions
The rules that govern your purchases from CornerMex as a first-party e-commerce retailer in the UAE, including orders, payments in AED, returns and UAE jurisdiction.
Privacy Policy
How CornerMex collects, uses, shares and protects your personal data, including AI-assisted processing and your rights as a data subject in the UAE.
Cookie Policy
How CornerMex uses cookies and similar technologies, the categories we use, and how you can manage your preferences.
Returns & Refunds Policy
When you can return an order bought from CornerMex, how refunds are processed, and how to escalate a first-party e-commerce order issue.
AI Transparency Notice — CornerOps AI
How CornerOps AI assists CornerMex operations, its limitations, how your data is used by AI features and your rights to request human review.
Future Marketplace Seller Agreement (Phase 2 Draft)
Phase 2 draft. Not active for the current first-party e-commerce MVP. Describes future obligations of third-party sellers if CornerMex activates marketplace features.
Intellectual Property Policy
How we protect CornerMex IP and seller content, and how rights holders can report infringement.
Acceptable Use Policy
What you may and may not do on CornerMex, covering illegal content, fraud, abuse, manipulation of reviews or rankings, and misuse of AI tools.
Security & Data Protection Overview
How CornerMex protects user and seller data, including transport security, access control, monitoring, incident response and AI governance.
Product Sourcing & Compliance — Service Levels & Sourcing Transparency
How CornerMex sources products, our operational service levels (complaints, refund timing, courier delivery), and our Intermex / supplier disclosure for first-party e-commerce.
Contact: legal@cornermex.ae · privacy@cornermex.ae · support@cornermex.ae · complaints@cornermex.ae
Arabic readiness
Arabic versions of consumer-facing legal documents, invoices, and key product/contracting information must be prepared and reviewed before full UAE public launch. These templates are currently in English and pending review by qualified UAE legal counsel.